Now more than ever, we understand your need for comfort and safety. We’ve reimagined the complete Eden Roc experience to change with the changing times.
Your stay, safely reimagined.
Health & Safety Information
Click below to view and download our Enhanced Cleanliness & Sanitation Plan, which outlines the precautionary measures we have taken in accordance with the CDC and local and national health authorities.
Valet parking remains available with strict sanitation and distancing protocols. In addition to wearing masks, valet attendants change or sanitize gloves in between vehicles. Upon check-in, hand sanitizer stations are provided for your convenience, and hotel keys are thoroughly disinfected.
Pool & Beach
Pool and beach chairs are cleaned between each use and properly spaced to ensure social distancing. Face masks are required at all times when walking in pool and beach areas, in restrooms, and wherever social distancing cannot be achieved.
In Your Room
Extremely strict sanitizing protocols and world-recognized standards are used to clean guest rooms, with an emphasis on high-contact surfaces. Printed menus and in-room collateral have been removed to reduce the risk of contamination. At this time, minibar and In Room Dining are unavailable. Housekeeping services are limited for stays of 3 nights or less, with full cleanings on every fourth day for stays of 4+ nights. Amenities can be replenished upon request.
Your Eden Roc escape awaits.
The information contained herein is based upon recommendations currently available from various government agencies, advisors, and other consultants. It is subject to change and modification at any time. Protocols and guidelines will be updated as we learn more. As always, we recommend that all guests consult their medical advisors and review governmental travel and health sites to make decisions about any personal precautions each guest may wish to take.
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