Your Safety is Our Priority

Now more than ever, we understand your need for comfort and safety. We’ve reimagined the complete Eden Roc experience to change with the changing times.

Safety Measures Eden Roc Miami
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Your stay, safely reimagined. 

Now more than ever, we understand your need for comfort and safety during your stay with us. We've grown and changed in response to COVID-19 -- while still delivering the timeless and vibrant Eden Roc experience known around the world. We can't wait to welcome you soon.

Couple walking on the beach

Health & Safety Information 

Click below to view and download our Enhanced Cleanliness & Sanitation Plan, which outlines the precautionary measures we have taken in accordance with the CDC and local and national health authorities. 

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Junior Suite

Your Arrival 

  • Valet parking remains available with strict sanitation and distancing protocols. In addition to wearing masks, valet attendants change or sanitize gloves in between vehicles. Upon check-in, hand sanitizer stations are provided for your convenience, and hotel keys are thoroughly disinfected. 

Nobu restaurant food

Restaurants

  • In accordance with the most recent guidelines from Miami-Dade County, all indoor and outdoor dining has resumed at Eden Roc, with strict observance of precautionary measures. Currently, In Room Dining and Minibar service are unavailable. Buffet breakfasts have been discontinued, but a la carte options are available at Malibu Farm and CafĂ© Inez. 

Beach access in Miami

Pool & Beach

  • Pool and beach chairs are cleaned between each use and properly spaced to ensure social distancing. Face masks are required at all times when walking in pool and beach areas, in restrooms, and wherever social distancing cannot be achieved.

Suite in Eden Roc Hotel

In Your Room 

  • Extremely strict sanitizing protocols and world-recognized standards are used to clean guest rooms, with an emphasis on high-contact surfaces. Printed menus and in-room collateral have been removed to reduce the risk of contamination. At this time, minibar and In Room Dining are unavailable. Housekeeping services are limited for stays of 3 nights or less, with full cleanings on every fourth day for stays of 4+ nights. Amenities can be replenished upon request. 

Couple at Esencia Spa

Wellness

  • At this time, the Esencia Wellness Spa remains closed until further notice. While the spa is closed, the Esencia Fitness Center and Birds & Fellows hair salon remain open, both located on the 2nd floor next to the spa. The fitness center is open 24 hours, with strict sanitation to ensure your safety. Masks are required for entry and exit, but are not required during your workout. Social distancing required at all times. Group Wellness Classes are available from Thursday through Sunday. View the Esencia wellness class schedule here. 

Your Eden Roc escape awaits.

The information contained herein is based upon recommendations currently available from various government agencies, advisors, and other consultants. It is subject to change and modification at any time. Protocols and guidelines will be updated as we learn more. As always, we recommend that all guests consult their medical advisors and review governmental travel and health sites to make decisions about any personal precautions each guest may wish to take.

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