Welcome Back

Eden Roc Hotel Miami is Ready to Welcome You Back

 

 

Opening Date: June 4th, 2020

We are excited to announce that on June 4, 2020, we will officially re-open our doors and welcome you back.

At Eden Roc Hotel Miami Beach the health and safety of our guests and team members are paramount. As we move forward and begin to welcome our guests and team members back to our hotels and restaurants, the journey will be further tailored with precautionary hygiene protocols directed by the local health organizations and government authorities within each of our destinations.

You are our family, and we remain resolute in striving to continually provide you our guest experience through our heartfelt service.

We sincerely thank you for your continued loyalty and understanding. We wish great health to you and your loved ones, and look forward to seeing you soon!

Couple walking on the beach

Our Main Measures at a Glance

At Eden Roc Hotel Miami Beach we have implemented the following precautionary measures, in accordance with the Center for Disease Control (CDC) and local and national health authorities.

 

  1. Guest & Employee Health
  2. Employee Protocols
  3. Cleaning Protocols and Sanitation
  4. Physical Distancing
  5. Guest Experience
  6. F&B

 

READ MORE

Junior Suite

At Your Arrival

  • -Check-in is only available at the Eden Roc desk for both hotels.
  • -Guests are responsible for their own luggage, we won't have bellman service.
  • -Luggage items may be disinfected upon arrival at the discretion of the guests.
  • -Noninvasive guest temperature readings will be conducted upon arrival.
  • -All room keys will be disinfected prior to providing these to guests.

Nobu restaurant food

Restaurants

  • -Nobu Restaurant is open for dine-in service: Wednesday to Sunday from 6pm to 10pm
  • -Nobu Restaurant breakfast hours will not be available
  • -Room service will be unavailable for the time being
  • -Lobby Bar is closed
  • -Aquatica closed
  • -Minibars will not be available
  • -Cafe Inez will be open from 6 am to 6 pm every day; offering breakfast items and alcoholic beverages as our bars will be closed
  • -Malibu Farm is open for dine-in at limited capacity Thursday to Sunday from 11 am to 7 pm; offering takeout as well (starting Thursday, June 4)
  • -Mobile bar will be available daily from 12 pm-6 pm for those who wish to order poolside drinks

Beach access in Miami

Pools and Beach Areas

 

  • -At this time we remain ready to open the beach whenever the city releases the new reopening date.
  • -Pools are open but there will be no pool service such as offering F&B; towel service will be self-service
  • -Aquatica bar will be closed

Suite in Eden Roc Hotel

Rooms & Suites

  • -Room amenities can be replenished upon request.
  • -Turndown or daily service will not be available.
  • -In-room dining will not be available
  • -Minibars will not be available

Couple at Esencia Spa

Wellness

  • -Esencia Wellness including the spa, gym, and wellness studio are closed
  • -Beauty salon will reopen in the following weeks
  • -Glam + Go Hair Salon  - will be open Wed-Sun from 12pm-8pm, 1 guest at a time until further notice 
  • -No pets will be allowed until further notice with the exception of service animals as defined by the ADA

Let's have a great time soon!

The information contained herein is based upon recommendations currently available from various government agencies, advisors, and other consultants. It is subject to change and modification at any time. Protocols and guidelines will be updated as we learn more. As always, we recommend that all guests consult their medical advisors and review governmental travel and health sites to make decisions about any personal precautions each guest may wish to take.

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